Thank you for shopping at Hard Dance Store.
If you are not completely satisfied with your purchase, we’re here to help.
Returns
You may return items within 14 days after the day you received your order. To be eligible for a return, your item must be:
unused
unwashed
in its original packaging
in the same condition that you received it
To start a return, please use our return portal or send us a message at info@harddancestore.com or WhatsApp.
Non-returnable items
The following items cannot be returned:
Gift cards
Items purchased during a clearance sale
Worn or damaged clothing
Exchanges
Need a different size or color? Exchanges are possible if the item is in stock. Contact our team to arrange the fastest solution.
Refunds
Once we receive and inspect your return, we will notify you whether the refund is approved.
Approved refunds are processed within 3–5 business days, back to your original payment method. Processing times of your bank or payment provider may vary.
Damaged or incorrect items
If you received a damaged or wrong item, contact us immediately with your order number and a photo. We will fix this for you right away.
Return shipping costs
Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect upon arrival.
For questions, contact us at:
📧 info@harddancestore.com
📱 WhatsApp