Need help with your order?
Orders & returnsMissing item, wrong size, or want to send something back? Use our self-service tools or contact our team and we’ll fix it.
Exchanges Wrong size Damaged items Refunds
Questions about your order, shipping or returns? We’ve got you. Reach out, start a return or check our FAQ below.
Missing item, wrong size, or want to send something back? Use our self-service tools or contact our team and we’ll fix it.
You have 14 days from the delivery date to register your return. Items must be unworn, unwashed and with all original tags and packaging. Start your return via the returns page.
Once we’ve received and checked your return, we process your refund within 5–7 business days. It’s refunded to the original payment method.
At this moment we process exchanges as returns + new orders. Send back the original item via /returns and place a new order for the correct size.
Sorry about that. Start a return via /returns and choose the correct reason, or email us at info@harddancestore.com with your order number and photos.
Leave your details and a short description of your question. We’ll get back to you as soon as we can.
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