At Hard Dance Store, we aim to deliver your order as fast and safely as possible.
Shipping times
Netherlands & Belgium: Order before 15:00 = delivered the next business day.
Europe: 2–7 business days.
Worldwide: 5–15 business days depending on the country.
Delivery times may vary based on carrier performance (PostNL, DHL, or local partners).
Order confirmation
After placing your order, you will receive a confirmation email.
If you don’t receive it within a few minutes, please check your spam folder.
Tracking information
Once your order ships, you’ll receive a shipping confirmation with a track & trace link.
If you haven’t received a shipping email, your order has not shipped yet.
Delays
Delivery delays may occur due to customs, weather, or carrier issues. Hard Dance Store is not responsible for delays caused by external shipping partners.
International orders & customs
Orders outside the EU may be subject to import duties, taxes, or customs charges.
These costs are the responsibility of the customer.
Wrong address provided
If you entered an incorrect address, contact us immediately.
We can update it only if the order has not been shipped yet.
Lost or missing packages
If your tracking shows an issue or your package is missing, contact us and we will assist you in opening an investigation with the carrier.